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Installation certificate

Installation certificate

Before you can install a new TraceNet system, you need to complete the installation certificate. This can be done by filling-in the included installation certificate or by entering the online version here.


New contract

New contract

As soon as the TraceNet system is installed in the vehicle, the system should be activated immediately. This can be done by filling-in the included contract forms or by entering the online version here.


Modify contract

Modify contract

Modifications in the contract can only be performed by written request. The form below has been designed specifically to register your request and provide it to our customer service. Our Customer Service will verify your contract modification by phone.


Terminate contract

Terminate contract

The contract can only be terminated by written request. If you want to terminate your contract, you can use the dedicated contract termination form below. Our Customer Service will verify your contract termination by phone.


Complaints

Complaints

Should you, despite our efforts, not be satisfied with the provided services or one of our employees, then you can use the customer complaints form below to register and send your complaint.